I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed.
UPDATE: 5/28/24
It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
Elba Estremera
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December 18, 2024
Kaizen Collision Center have great trusted mechanics to get the job done right! It was obvious they take pride in thier work. My car was returned to me sooner than expected and I was very satisfied with the overall communication and work done to my vehicle!
Lily Gallegos
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June 25, 2024
Amazing service! They were able to fix my car on the spot! I walked in with a question and a problem. Atalina was great, she answered my questions and was able to fix my vehicle. Kaizen Collision is a great place for your vehicle repairs.
Albert U
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September 13, 2024
Great work, they did it right the first time and communicated with me for the entire process. Chewy worked miracles, you can’t tell my van was in an accident, and Alina did a wonderful job keeping me updated on the progress. Highly recommend them.
Lonnie Huffman
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March 22, 2023
I had repairs done here after an accident. They were recommended by my insurance company, Progressive. They did a great job on the repair and were able to get my truck back to me quickly. During the process, they kept me updated on the progress. One word of warning though. If you pay with a credit card, they charge 3.5% extra, so you may want to bring cash.
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I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed. UPDATE: 5/28/24 It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
Kaizen Collision Center have great trusted mechanics to get the job done right! It was obvious they take pride in thier work. My car was returned to me sooner than expected and I was very satisfied with the overall communication and work done to my vehicle!
Amazing service! They were able to fix my car on the spot! I walked in with a question and a problem. Atalina was great, she answered my questions and was able to fix my vehicle. Kaizen Collision is a great place for your vehicle repairs.
Great work, they did it right the first time and communicated with me for the entire process. Chewy worked miracles, you can’t tell my van was in an accident, and Alina did a wonderful job keeping me updated on the progress. Highly recommend them.
I had repairs done here after an accident. They were recommended by my insurance company, Progressive. They did a great job on the repair and were able to get my truck back to me quickly. During the process, they kept me updated on the progress. One word of warning though. If you pay with a credit card, they charge 3.5% extra, so you may want to bring cash.