What a superb company & service. Jorge, you have a great team. Alina, you are top notch, communications, description, timing. My (new to me) f350 truck needed running boards, the previous owner had damaged the mount points. Great detail on the estimate. Wow, Jesus stayed late last night to finish the job, in 1 day. Jesus corrected all damage with a Factory perfect install. And Miah, coordinated initial contact, quick kick start to team on a weekend. I will be back. Totally trust Kaisen.. The team is kind n happy. Thank you for the ride also. PJR 04/2025.
Lea C
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May 29, 2024
I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed.
UPDATE: 5/28/24
It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
Michelle Silva
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March 25, 2025
Kaizen Collision was of the highest quality, and the staff were incredibly kind, helpful, and genuinely cared about my needs. It's clear that they are not just running a business, but are striving to serve others with integrity and compassion, reflecting their values. I highly recommend Kaizen to anyone seeking a business that puts people first and operates with a heart of service.
Tami Smith
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April 25, 2025
They are very friendly and helpful! I am kept up to date on the progress of my repairs and helpful with the insurance process as well! The quality was flawless! I highly recommend Kaizen Collision Center!
Khara Tait
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March 03, 2025
Jesse & team at Kaizen Collision did a fantastic job with the car. They maintained a professional attitude, quick response time & the work on the vehicle was as promised. Highly recommend!
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What a superb company & service. Jorge, you have a great team. Alina, you are top notch, communications, description, timing. My (new to me) f350 truck needed running boards, the previous owner had damaged the mount points. Great detail on the estimate. Wow, Jesus stayed late last night to finish the job, in 1 day. Jesus corrected all damage with a Factory perfect install. And Miah, coordinated initial contact, quick kick start to team on a weekend. I will be back. Totally trust Kaisen.. The team is kind n happy. Thank you for the ride also. PJR 04/2025.
I’ve taken vehicle to this shop before and had excellent service. Took my SUV last month and was returned detailed. It looked brand new. Best shop in town, but this last time my vehicle was returned with unseen issues. I called Jesse and told him that my car had a clicking sound, he said to return to the shop and they would look at it right away. Then later I noticed the car was leaking oil, leaving spots on the ground and had a dent on the oil pan. It’s just time consuming; the back and forth and waiting for parts to get here. I assume when I take my vehicle back all of my issues will be addressed. Jesse is an excellent rep and I’m sure the job will get done. I’ll rate it higher when my vehicle gets fixed. UPDATE: 5/28/24 It took progressive auto insurance o approve the additional unseen damage to get fixed about 3 days. I received a phone call from George; he said he was taken over and was going to have my vehicle ready the quickest way possible. I received my vehicle the cleanest it’s ever been. Like I promised; I will raise the stars. One thing I want to mention is that there should be more communication from the shop, adjuster and customers.
Kaizen Collision was of the highest quality, and the staff were incredibly kind, helpful, and genuinely cared about my needs. It's clear that they are not just running a business, but are striving to serve others with integrity and compassion, reflecting their values. I highly recommend Kaizen to anyone seeking a business that puts people first and operates with a heart of service.
They are very friendly and helpful! I am kept up to date on the progress of my repairs and helpful with the insurance process as well! The quality was flawless! I highly recommend Kaizen Collision Center!
Jesse & team at Kaizen Collision did a fantastic job with the car. They maintained a professional attitude, quick response time & the work on the vehicle was as promised. Highly recommend!