About The Complex Fitness Training Facility
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The cleanliness is a serious issue in the women’s bathroom which I’ve mentioned to the staff several times, especially regarding the showers. There was a used dirty Band-Aid in the first shower which I was using on the left on the pull out seat for over six weeks!!! It was very obvious to see that no one cleaned that shower for six weeks!!! There were some long black hairs in the other shower, which I slid underneath the mat just to see if anyone pulled it up to clean. I went back a twice in two weeks , and the hairs are still under the shower mat which means no one’s cleaned it in two weeks!!! I’ve mentioned these to the staff and manager, and rather than fix the problem, they told me that since I was dissatisfied with their fitness center that I was no longer allowed to come there!!! I like the owner Linda so much. I feel sad that I have to write this terrible review but her managers have treated me horribly And possibly never told Linda what was happening that they’re cleaning person was never cleaning in the bathrooms This is an obvious health concern That I should have reported to the health department and maybe I still will.
They will auto renew you after the trial three months without contacting you. Make sure to cancel in person or they will keep charging you without a courtesy call.
The Complex has been an amazing place to me so far in what I am attempting to accomplish. Consistent cleanliness, friendly staff and motivational surroundings.
This gym is conveniently located near my home. The plus is that it has a sauna. Every morning when I come in, I turn it on so that It can be hot after I workout. The other ladies who uses the sauna turns it off after they use it which is frustrating because after my workout I have to wait for it to get hot again. This morning, I asked the young lady at the front desk if she could have a sign asking them to leave it on and she said, no. There has to be something that can be done about this. I suggested a sign asking them to leave it on unless it’s a worker and that was rejected as well. I am paying extra to use to the sauna. This should really not be a problem.
Great and comfortable facilities. The staff has been nothing but helpful, and the owners are amazing. I definitely recommend this gym to anyone looking where to start or continue their workout.